Privacy Policy for prepMED

Privay Policy for prepMED

Last Updated: 13/07/2025

Welcome to prepMED, a medical admission preparation app developed by EVERLEARN Ltd. We are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and shared.

By downloading or using prepMED, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using the app.

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1. Information We Collect

To provide and improve our services, we collect the following types of data:

a. Personal Information (provided by user):

Full name

Email address

Phone number

Profile photo (if uploaded)

b. Automatically Collected Information:

Device information (model, OS version, device ID)

IP address

App usage data and crash logs

Time spent and interaction patterns in the app

c. Information from Third-Party Services:

We use third-party tools that may collect data in accordance with their own privacy policies:

Google Play Services

Google Analytics for Firebase

Firebase Crashlytics

These services help us monitor performance, usage, and app stability.

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2. How We Use Your Data

Your information is used to:

Deliver core functionalities and personalized content

Improve app performance and user experience

Provide customer support

Detect and prevent fraud or abuse

Comply with legal obligations

We do not sell or rent your personal data. We only share data with service providers as required to operate core functions of prepMED.

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3. Permissions We Request

prepMED may request the following Android permissions:

Internet Access (to download content, submit tests)

Storage Access (to allow offline access to materials)

All permissions will be clearly requested at the point of use and only used for the specified purpose.

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4. Data Security

We use industry-standard measures to safeguard your information, including encrypted transmission and secure storage. However, no system is 100% secure. Please protect your credentials and avoid sharing your login information.

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5. Cookies and Tracking Technologies

prepMED may use local storage, Firebase cookies, or similar technologies to store user preferences and enhance app performance. You may control tracking preferences from your device settings.

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6. Third-Party Links

Our app may contain links to external platforms (e.g., YouTube, blogs). We are not responsible for the privacy practices of these third-party websites or services. We advise reviewing their privacy policies separately.

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7. Children’s Privacy

prepMED is not directed toward children under 13. We do not knowingly collect data from users below this age. If we discover such data has been collected, we will delete it promptly.

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8. Data Retention

We retain your information only as long as necessary for educational purposes, legal compliance, and service functionality. You may request data deletion by contacting us.

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9. Your Rights & Choices

Depending on your location, you may have rights to:

Access your data

Correct inaccurate data

Request data deletion

Opt out of marketing communications

Please contact us to exercise your rights.

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10. Updates to This Privacy Policy

We may update this policy from time to time. All changes will be posted within the app or on our website. Continued use of the app indicates your agreement to the revised policy.

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11. Contact Us

For privacy-related concerns or inquiries, reach out to:

EVERLEARN Ltd.

Email: prepmed.bd.24@gmail.com

Website: www.everlearn.ltd

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By using prepMED, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.